You agree to be bound by certain rules that are important for the proper use of this service. First but not limited to, do not tell others your password or let your account be used by anyone except yourself.

USER ID AND PASSWORD TO ACCESS YOUR SECURE INFORMATION

You will require a nine digit User ID and a new password to access your updated, secure information.

The following is required to enable us to provide you with an access code and password (this is for both your protection and the Funds):

  • A copy of your Identity Document/Passport, and
  • A signed request for a user ID and password

     

Please e-mail or fax the above documents to:

Fax : (011)481-8111
e-mail : webadmin@mpf.co.za

PLEASE TAKE NOTE (IMPORTANT)

Database updates (Backups) usually begin at 17h00 (SA time) and last for approximately two hours. Please try logging on at a different time of day or later in the evening.

WEB ASSISTANCE (TECHNICAL SUPPORT ONLY)

For Website related queries, please contact the the callcentre at Tel: (011)481-8000 or e-mail webadmin@mpf.co.za

For Benefit/Fund assistance please contact the callcentre at (011)481-8000 or
e-mail: sentinelinfo@mpf.co.za


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